Shipping and Logistics Specialist

Job Summary:

Are you an experienced shipping and logistics professional looking to take the next step in your career? We are seeking a detail-oriented, accountable, and solution-driven Shipping and Logistics Manager to join our team. This role offers the opportunity to manage our warehouse and fleet operations, oversee all shipping and receiving personnel, and maintain relationships with both domestic and international delivery providers. We offer competitive pay, a comprehensive benefits package, and opportunities for career development. If you bring exceptional organizational skills, innovative solutions, and a commitment to excellence, we want to hear from you.

Job Responsibilities:

• Oversee all shipping and receiving operations, ensuring accuracy by comparing shipment contents with manifests and adherence to all safety protocols.
• Develop, implement, and modify safety and security protocols for warehouse staff, including conducting after-action reviews following incidents.
• Conduct quarterly reviews of shipping operations to evaluate efficiency, safety, employee morale, and production, present findings and recommendations to department heads and the board of directors.
• Analyze work orders, invoices, and demand forecasts daily to estimate shipping, storage, and delivery requirements; use this information to suggest employee schedules and resource allocation.
• Manage relationships with clients by answering questions, providing shipping updates, and handling complaints in a calm and efficient manner.
• Utilize shipping software (UPS, FedEx, DHL) and manage customs processes for international shipments.
• Pick up and drop off all the services from different locations across Michigan.

Job Skills & Qualifications:

Required:

• Bachelor’s degree in Logistics, Supply Chain Management, or a related field.
• Minimum of three to five years’ experience in a shipping or logistics role, with both domestic and international shipping experience.
• Proficiency with shipping software (UPS, FedEx, DHL) and customs handling for international shipments.
• Exceptional organizational skills and the ability to delegate effectively.
• Flexibility to work nontraditional hours, including nights and weekends.
• Detail-oriented, reliable, and accountable.

Preferred:

• Experience in a managerial or supervisory role.
• Strong problem-solving skills and the ability to implement innovative solutions.
• Excellent communication and interpersonal skills.

Primary Work Location: Southfield, MI

Job Type: Full-time

Pay: $50,000 per year